F.A.Q's On Canvas Printing
What happens if I'm not entirely satisfied with my canvas print?
We're so confident of our quality we know that you'll be delighted with your canvas print that we offer you a no quibble 100% money back guarantee which if you are not completely satisfied with your order we will refund you or redo it.
I've brought a canvas print online from another company and it was not stretched, do yours come stretched?
Yes all our photos onto canvas prices include being hand stretched, varnished, finished off by being taped up on the back and a hanger fitted ready to hang. (no hidden extras)
What Credit/Debit Cards do you accept?
We accept all major credit/debit cards including Visa, MasterCard which is verified by 3D secure. If you want to pay using other cards such as American Express, Switch/Solo & Maestro you can use the Paypal Express Checkout.
Is the web site completely safe?
We only accept payment through Sage Pay and PayPal, we take security of your payment and personal details for there extremely high security.
Do I need copyright permission for my image?
Yes it is your responsibility as the customer to ensure that the image(s) that are wanted for transformation onto canvas prints are copyright free or that you own the copyright.
Will the colours printed on my canvas be the same as on my monitor?
Different quality monitor settings and computer configurations don't allow us to ensure that what you see on your computer screen is going to match the colours printed onto your canvas. We always check images before printing.
I'm not sure my picture is very good quality or it's taken on a mobile phone or from Facebook?
Simply email us your photo and our team will check the quality and will let you know what sizes we recommend. It's always best to use the original image if possible and not pictures from sites like Facebook as they shrink all images which lowers the quality.
How do I take care of my canvas prints?
Do not use any form of liquid or chemical products to clean your canvas or you may damage it. A soft dust brush can be used periodically to remove settled dust.
How do I hang my canvas prints?
We have attached a fitting that enables you to simply rest your canvas on a picture hook or a screw in your wall.
How long is turnaround times? (Delivered to your door)
All standard canvas deliveries are estimated 3-5 working days. Express delivery is estimated 2-3 working days, (Monday - Friday).
If your delivery location is outside of the UK Mainland zone 1, example as below.
North Or South Ireland , Scottish Islands & Highlands, Isle of Man, Jersey, Channel Islands and Isles of Scily.
(which are excluded from any free delivery offers due to the extra delivery charges).
If the wrong delivery is selected you will then be asked to pay the extra charge, or your canvas would be delayed and sent via Royal Mail.